Frequently Asked
Everything you wanted to know.
Sell & Consignment
What's the difference between selling and consigning?
Direct sale: we buy your items outright at the price we offer, paid within 48 hours. Consignment: we list and sell on your behalf for a higher final return, paid after the sale.
How long does the review take?
Is there a minimum value?
We accept individual items above $100 and full collections above $1,000. Smaller items can still be bundled into a collection submission.
Do I pay for shipping when selling to you?
In most cases no, but for items that it below $500 the seller would have to cover for shipping. Otherwise approved submissions receive a prepaid insured label from Bricko.
Do you offer pickup?
Yes — free pickup for high-value consignments in Sydney metro.
Anywhere outside of Sydney or too far from metro areas the only option would be to ship the item.
International submissions?
We accept international consignments above a certain value. Contact our support team before shipping.
Pricing & Payout for Consignment
Determine what price to sell it at?
We can sell it at your desired price, or at the same time provide a realistic market value for your own judgement.
If the item doesn’t sell in a couple of weeks, then we would have to lower the price after receiving consent from you.
What are your fees?
Commission ranges from 10-15% depending on final sale price. Full breakdown on the Pricing & Fees page.
When do I get paid?
Within 7 business days of cleared funds after the sale. Bank transfer or store credit (with 5% bonus).
Are there hidden fees?
No. Authentication, photography, and listing are included.
Authentication & Withdraw my Item
Do you authenticate everything?
Yes — every item passes Bricko authentication before listing.
If an item failed the authentication, we can return it to you, but in this case you will have to cover for postage.
What if my item doesn't sell?
After 90 days we re-strategize (price, photos, channels) or return your item via a shipping label.
Can I withdraw my item?
Yes, anytime before a sale is finalized. A small handling fee may apply if the item has already been photographed and uploaded.
Shipping & Order Status
When will my order be shipped?
Once your order is placed, our warehouse will handle it within 2 business days.
Shipping times within Australia for metro areas is 3-5 business days, remote is 5-10 business days. (Option for express shipping, contact our support team for quote on express).
Outside of Australia (NZ), standard shipping time is 7-12 business days.
Note: This does not include any unexpected delays due to natural disasters etc.
Track my order
Once it leaves our warehouse and is on its way to you, we’ll send you an email with your tracking number. You can check on your local courier’s website for updates on your delivery.
It can take up to 24-48 hours for tracking to be available after you receive the email.
Cancel an order
You can cancel your order online within the same day that you’ve placed the order.
Otherwise please check the order status if you’ve logged in, if the item has already been shipped, you won’t be able to cancel the order online, and our team won’t be able to cancel it either.
In that case, once you’ve received the package, please contact our team for a prepaid return label to send it back, and we will determine the condition of the item and provide the refund.
Still have questions?
Submit a draft consignment — our concierge will reach out personally.